Customer Services Executive

We are looking for someone who is an excellent communicator who is highly organised and efficient. It is important that you can multi-task with a proactive approach to changing situations. A good communicator over the phone and emails showing great attention to detail.  No formal qualifications are required, but you must be computer literate with knowledge of Microsoft office. Customer service in a previous role is essential. Experience in the printing industry is an advantage.

 

 

Key Responsibilities

  • Liaising with clients via phone, email and potentially face to face to develop the client accounts
  • You will be processing orders and following jobs through to dispatch which will require you to liaise with internal departments
  • You will be producing and providing quotations to new and existing clients
  • General administration duties

You will

  • Hard-working
  • Team player
  • Ability to work under pressure
  • Ability to take ownership and responsibility
  • Honesty
  • Excellent communicator
  • Ability to listen

What we offer in return:

  • A focused strategy and culture that gives employees the right platform to grow and develop their careers
  • 35 hour working week
  • Generous holiday allowance of 24 days rising to 26
  • Enhanced parental leave
  • Enhanced pension scheme of 5% company contribution
  • Cycle to Work Scheme
  • 4x Salary Life Assurance and Income Protection
  • Work hard/play hard culture and a great working environment
  • Sociable company with regular company wide and departmental events
  • A Living Wage Accredited organisation

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Fancy joining the team?

If you are interested in joining the JD team please email your CV and covering letter to [email protected]