Lead Logistics Administrator

We are seeking an organised person with a professional telephone manner and exceptional attention to detail to supply full administration and customer service to a very busy logistics department. You must be PC literate and able to work to tight deadlines. An ability to work as part of a team, prioritise workloads and to liaise directly with clients is necessary. Experience administering a courier service is desirable. Your main responsibility will be to look after the Overnight Courier collection/delivery service, currently predominately DPD and secondary APC. You will be expected to liaise and work closely with the other teams within your department and throughout the company.

Key Responsibilities:

  • Continually monitor all parcels status out for delivery that day
  • Ensure all priority and early deliveries have ETA’s
  • Ensure all ETAs are being met
  • Liaise with couriers where necessary to guarantee the successful delivery of all parcels
  • Maintain a proactive line of communication with customer providing updates and information where necessary
  • Asses and determine when there is a need to make alternative arrangements
  • Liaise with Same Day Couriers to arrange the delivery of parcels when necessary

You will

  • Be Enthusiastic
  • Computer literate
  • Have strong communication skills
  • Good accuracy and attention to detail
  • Ability to work well under pressure in a fast-paced environment
  • Courier administration experience is desirable
  • Hard-working
  • Have a professional attitude
  • Be a team player
  • Ability to work under pressure
  • Ability to take ownership and responsibility
  • Honesty
  • An excellent communicator

What we offer in return

    • A focused strategy and culture that gives employees the right platform to grow and develop their careers
    • 35 hour working week
    • Generous holiday allowance of 24 days rising to 26
    • Enhanced parental leave
    • Enhanced pension scheme of 5% company contribution
    • Cycle to Work Scheme
    • 4x Salary Life Assurance and Income Protection
    • Work hard/play hard culture and a great working environment
    • Sociable company with regular company wide and departmental events
    • A Living Wage Accredited organization


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Fancy joining the team?

If you are interested in joining the JD team please email your CV and covering letter to [email protected]