Lead Logistics Administrator

We are seeking an organised person with a professional telephone manner and exceptional attention to detail to supply full administration and customer service to a very busy logistics department. You must be PC literate and able to work to tight deadlines. An ability to work as part of a team, prioritise workloads and to liaise directly with clients is necessary. Experience administering a courier service is desirable. Your main responsibility will be to look after the Overnight Courier collection/delivery service, currently predominately DPD and secondary APC. You will be expected to liaise and work closely with the other teams within your department and throughout the company.

Key Responsibilities:

  • Continually monitor all parcels status out for delivery that day
  • Ensure all priority and early deliveries have ETA’s
  • Ensure all ETAs are being met
  • Liaise with couriers where necessary to guarantee the successful delivery of all parcels
  • Maintain a proactive line of communication with customer providing updates and information where necessary
  • Asses and determine when there is a need to make alternative arrangements
  • Liaise with Same Day Couriers to arrange the delivery of parcels when necessary

You will

  • Be Enthusiastic
  • Computer literate
  • Have strong communication skills
  • Good accuracy and attention to detail
  • Ability to work well under pressure in a fast-paced environment
  • Courier administration experience is desirable
  • Hard-working
  • Have a professional attitude
  • Be a team player
  • Ability to work under pressure
  • Ability to take ownership and responsibility
  • Honesty
  • An excellent communicator

What we offer in return

    • A focused strategy and culture that gives employees the right platform to grow and develop their careers
    • 35 hour working week
    • Generous holiday allowance of 24 days rising to 26
    • Enhanced parental leave
    • Enhanced pension scheme of 5% company contribution
    • Cycle to Work Scheme
    • 4x Salary Life Assurance and Income Protection
    • Work hard/play hard culture and a great working environment
    • Sociable company with regular company wide and departmental events
    • A Living Wage Accredited organization

     

    We take the protection of your personal data seriously. Please visit our website for our full Privacy Notice and search for Job Applicant Privacy Notice.

Fancy joining the team?

If you are interested in joining the JD team please email your CV and covering letter to [email protected]